Purchase Policy

Authorized Purchase & Warranty Details

WARRANTY WITHIN THE UNITED STATES (INCLUDING ITS TERRITORIES) AND CANADA:
Harman’s policy is to honor product warranties and to perform services only on Harman Luxury Audio products (of the following brands: Mark Levinson, Revel, JBL Synthesis, and Lexicon) purchased from authorized Harman Luxury Audio dealers or distributors (“Dealers”) located in the United States (including its territories) and Canada and only when accompanied by a receipt or proof of purchase. Dealers are NOT permitted to sell Harman Luxury Audio products online. If you purchase a Harman Luxury Audio product online, or if the original factory serial number has been removed, defaced or altered, your Harman Luxury Audio warranty will not be valid.

NOTE: ANY WARRANTY ON HARMAN LUXURY AUDIO PRODUCTS PURCHASED OUTSIDE THE UNITED STATES (INCLUDING ITS TERRITORIES) AND CANADA IS GOVERNED BY LOCAL APPLICABLE LAW IN THE COUNTRY OF PURCHASE.

You are required to address any warranty service requests to the dealer from which you purchased the Harman Luxury Audio product or the distributor that supplied such product.

Lexicon Product Warranty 2019 USA

Lexicon Product Warranty 2019 ROW

Authorized Service Centers

We take great pride in our Service Partners. Their experience and dedication make these professionals ideally suited to assist with our customers’ service needs.

If your component must be serviced, please contact one of our service centers by choosing from the list below.

*INTL and USA service forms are available for download - listed below after Service Centers list*